Returns & Exchanges
At Sea Level, we want you to feel confident in your coastal style, which is why we offer a 30-day return window for all unworn apparel with original tags attached. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a stress-free experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all hangtags and hygiene seals remain intact and undisturbed.
- 3.Label and Ship
Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.